Privacy & Security

Tq999 Privacy Policy – Your information is safe with us

This page clearly explains how your personal data is collected, used, and protected at tq999. We believe transparency is the foundation of trust.

Last Updated: January 2026

In Data Protection Our Core Principles

Tq999 takes your privacy seriously. Here is a quick overview of our core data protection principles.

SSL Encryption

Every data transfer on tq999 is secured with 256-bit SSL encryption. Your information is never transmitted without protection.

No Sale of Personal Data

Your personal data is never sold to third parties. tq999 does not treat your information as a commodity.

Secure Servers

Your data is stored on secure, internationally certified servers and monitored through regular security audits.

Identity Verification

Documents collected during the KYC process are used solely for identity verification and are stored in a strictly controlled environment.

Marketing Controls

You can stop receiving promotional messages at any time. No unsolicited communications will be sent without your consent.

Right to Erasure

You can request deletion of your stored data at any time. Unless we are required to retain it by law, the request will be carried out as quickly as possible.

In Summary: tq999 is committed to your privacy. We only collect the data we need, never sell it to third parties, and keep it secure at all times.

Welcome to the tq999 Privacy Policy. This policy is written in clear, straightforward language with our Bangladeshi users in mind. When you use the tq999 website, app, or any of our services, certain information reaches us. This document explains exactly what that information is, why it is collected, and how it is kept secure.

Please read this Privacy Policy carefully before creating an account or using any tq999 service. If any part is unclear or you have questions, our support team is always ready to help.

1 What Data We Collect

Tq999 only collects information that is necessary to deliver our services properly. Collecting unnecessary data goes against our policy. We typically collect the following:

Type of Data Example When It Is Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile Number, Email Address At the time of account registration
Financial Information BKash/Nagad/Rocket number, transaction history During Deposits & Withdrawals
Device Information IP address, browser type, device ID At Automatic Login
Usage Information Gaming history, preferences, and session duration While Using the Platform
Communication Records Support Chat, Complaint Details When Using Customer Service
Information you provide voluntarily (such as messages sent to support) is also collected, but used solely to resolve your issue.

2 How We Use Your Data

Tq999 uses your data only for specific, clearly defined purposes. We never use your information unnecessarily:

  • Account Management: To create your profile, verify login, and ensure account security.
  • Transaction Processing: To ensure deposits, withdrawals, and bonus payments are processed correctly.
  • Customer Service: To provide fast and effective resolution of your complaints or queries.
  • Platform Improvement: To analyse your usage patterns and improve our service quality.
  • Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).
tq999 never uses your data against you. Our goal is to improve your experience, and that is the only purpose your data is used for.

3 Who Your Data Is Shared With

Tq999 never sells your personal data. However, limited information may be shared with trusted third parties in certain circumstances in order to deliver our services:

  • Payment Providers: With mobile banking platforms such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Game Software Providers: Minimal data shared with licensed game developers to ensure an uninterrupted gaming experience.
  • Law Enforcement: With relevant authorities when required by court order or legal obligation.
  • Anti-Fraud System: With security agencies to prevent fraud and money laundering.

In each of the above cases, only the necessary information is shared. Third parties are contractually bound to uphold tq999's privacy standards.

4 Cookies Policy

Tq999 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience. We use the following types of cookies:

  • Essential Cookies: These cookies are essential for login sessions and site security. Disabling them may prevent the website from functioning properly.
  • Performance Cookies: Used to monitor page loading speed and detect errors.
  • Functionality Cookies: Helps remember your preferred language and settings.
  • Analytics Cookies: Helps us understand which sections of the website are used most.
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain tq999 features.

5 How Long Data Is Retained

Tq999 does not retain your data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration of the account and for 5 years after closure (as required by law).
  • Transaction Records: Financial regulations require a minimum retention period of 5–7 years.
  • Customer Service Records: 1–2 years after the issue is resolved.
  • Marketing Information: Deleted as soon as you opt out.
  • KYC Documents: Retained in accordance with applicable laws and regulations.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

6 Your Rights

You have full control over your data at tq999. We guarantee the following rights:

Right to Access Your Data

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

You may request a temporary restriction on the use of your data in certain cases.

Right to Data Portability

You can request a download of your stored data in a specific format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise these rights, please contact our support team. Most requests are completed within 30 business days.

7 Security Measures

Tq999 uses modern technology to protect your data. Our security framework meets international standards:

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): Additional verification at login and for important account changes.
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
  • Regular Security Audits: Third-party specialists conduct regular system reviews.
  • Staff Training: All tq999 staff are trained in data protection.
  • Incident Response Plan: A response plan is in place to take immediate action in the event of any security incident.

In the event of a security breach, affected members will be notified as quickly as possible and all necessary steps will be taken.

8 Minor Protection

Tq999 strictly does not provide services to anyone under 18. We take extra precautions to protect minors' data:

  • Age is verified at registration. KYC verification is mandatory if there is any suspicion of a minor.
  • If an underage account is identified, it is closed immediately and no data is retained.
  • If parents believe their child is using tq999, they are encouraged to contact our support team immediately.
  • Tq999 never intentionally collects data from minors.
A Note for Parents: If you suspect your child is using an online gaming platform, contact our support team right away. We will take immediate action.

9 Third-Party Links & Services

Tq999 may use third-party services or tools on its platform (such as payment gateways or game engines). These services may have their own privacy policies.

Tq999 is not responsible for the privacy practices of third parties. That said, we only work with partners who meet our data protection standards, and every partner is required to sign a data protection agreement.

10 Privacy Policy Updates

Tq999 may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will send notifications to registered members.
  • The "Last Updated" date on this page will be changed accordingly.
  • Re-consent may be required for significant changes.

We recommend checking this page regularly. Continued use of the platform after any policy update is considered acceptance of the changes.

11 Contact Us

If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us. Our data protection team will resolve your issue promptly:

Response Time: Within 24–48 Hours
Live Support: Available 24/7

Privacy Matters General Questions

Answers to the most frequently asked questions from members about the tq999 Privacy Policy.

Absolutely not. tq999 never sells your personal information to third parties. Your data is used solely for service delivery purposes and is kept fully secure.

Yes, you have the right to request deletion of your data. However, certain information (such as transaction records) must be retained for a specified period due to legal obligations. Please contact support to submit a deletion request.

No. Your mobile number is used solely for account verification and essential communications. It is not shared with any third party other than for payment processing.

Absolutely. You can opt out of promotional messages at any time through your account settings or by contacting support. No marketing messages will be sent without your consent.

tq999 protects your data with 256-bit SSL encryption, two-factor authentication (2FA), firewalls, and regular security audits. Our systems comply with international security standards.

tq999Play Safe at -

Your privacy is our top priority. Join tq999 with confidence and enjoy the best gaming experience in Bangladesh.

Your data is secure. SSL encryption and 24/7 security monitoring are active.

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