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Responsible Gaming

At tq999 Responsible Gaming – Keep the fun, keep the control

Tq999 believes gaming should be a healthy form of entertainment. We are committed to helping you play within the right limits.

18+
This platform is for users aged 18 and above only
24/7
Support Team Always Ready
18+
Members 18+ Only
5
Responsible Gaming Tools Available
0%
Minors are not accepted
tq999's core Responsible Gaming principles: Gaming is entertainment — not a career or a reliable source of income. Play within your limits and enjoy life.

Responsible Gaming is one of the most important pillars of the tq999 platform. We believe every member has the right to enjoy gaming in a safe and healthy way. However, when gaming crosses the line from entertainment into addiction, it becomes harmful to both the individual and their family.

Our Responsible Gaming policy was built with Bangladeshi players in mind. We want you to play and have fun — but never at the cost of your wellbeing.

Recognize the signs of addiction

Gaming addiction often develops gradually. It can be hard to notice when a habit is becoming a problem. Watch out for the following signs:

Chasing losses to win back money
Spending more time and money than planned
Lying to family about gaming
Feeling restless or irritable when unable to play
Neglecting work, studies, or relationships
Spending borrowed money or draining savings on gaming
Repeatedly trying and failing to cut back on gaming
Neglecting sleep, meals, or personal health
If you notice two or more of the signs above in yourself, seek help now. The sooner, the better.

Responsible Gaming Guidelines

Follow these simple guidelines to ensure responsible gaming at tq999. They will help you enjoy gaming while staying safe:

  • Set a fixed daily time limit for gaming and stick to it.
  • Only play with money you can afford to lose without it affecting your life.
  • Take at least one day off from gaming every week.
  • Never play while under the influence of alcohol or medication.
  • Don't treat gaming as a source of income — it is a form of entertainment.
  • Don't increase your play out of anger or frustration after a loss.
  • Always make time with family and friends your first priority.
  • Take regular breaks during gaming sessions, especially long ones.

Self-Assessment

Ask yourself the questions below and answer honestly — this is for your own benefit, no one else needs to know. If most of your answers are "Yes", please reach out to our support team.

Self-Assessment Questionnaire

1

Is gaming interfering with your daily life?

2

Spending more than your budget on gaming?

3

Playing more to chase your losses?

4

Is gaming causing issues with your family?

5

Do you feel uneasy or anxious when you stop gaming?

If more than two answers are "Yes", reach out to our support team for help.

24/7 Support

Our support team is always here for you, whatever the issue.

Contact us:
[email protected]

Our Responsible Gaming Tools

Tq999 offers a range of practical tools to help you stay in control of your gaming. Using them is entirely your choice, and you can enable them at any time from your account settings.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is in place, you will not be able to deposit beyond that amount. It's the most effective way to stay on budget.

Session Time Limit

Decide in advance how long each session will last. When the time is up, the platform will alert you or end the session automatically. This is highly effective at preventing excessive gaming.

Temporary Break (Cooling-Off)

If you need a short break, activate a cooling-off period. You can take a break ranging from 24 hours to 30 days, during which no games can be played from your account.

Self-Exclusion

If you need a long-term break, activate self-exclusion. Your account can be fully suspended for anywhere between 6 months and 5 years. No promotional messages will be sent during this period.

Gaming History Review

View your complete gaming activity history — how long you've played, how much you've spent — all clearly laid out. It's a great way to understand your own patterns.

Reality Check Reminder

Turn on periodic reminders to keep track of how long you've been playing. These small nudges can help you stay grounded and connected to reality.

How to activate

Activating responsible gaming tools at tq999 is quick and easy. Just follow a few steps to take full control of your gaming experience.

  • 1
    Log in to your account

    Log in to your tq999 account. If you don't have one yet, register now.

  • 2
    Go to Profile Settings

    Click the profile icon in the top-right corner and select "Settings".

  • 3
    Open the Responsible Gaming menu

    Click the "Responsible Gaming" tab.

  • 4
    Enable Protective Tools

    Select your preferred tool from the list and set your limit or time period.

  • 5
    Confirm & Save

    Click the "Save" button to confirm your changes. Some tools may take up to 24 hours to take effect.

Minors Protection

Tq999 strictly does not serve anyone under the age of 18. Keeping minors away from gaming is part of our social responsibility.

  • Age is verified at the time of registration.
  • KYC verification is mandatory for suspicious accounts.
  • Accounts identified as belonging to minors are closed immediately.
  • Parents can use parental control tools on their devices to prevent their children from accessing gaming platforms.
A note for parents: If you suspect your child is using tq999 or any other gaming platform, contact our support team immediately.

Support Organizations

Don't hesitate to seek professional help to overcome gaming addiction. Several organizations in Bangladesh provide support for mental health and addiction:

  • National Institute of Mental Health (NIMH), Dhaka
  • Kaan Pete Roi – Mental Health Helpline
  • Bangladesh Association of Psychiatrists
  • Local Community Mental Health Center
Seeking help is a sign of strength, not weakness. Take action today.

Responsible Gaming Questions About

Answers to the most frequently asked questions from members about Responsible Gaming at tq999.

Yes, limits can be increased, but not immediately. A new higher limit generally takes 7 days to come into effect. This delay is intentional — it's there to protect you from making decisions in the heat of the moment. However, reducing a limit takes effect immediately.

Once self-exclusion is activated, your account will be completely suspended. During this period, you will not be able to log in, play any games, or make deposits. Your balance will be kept safe and can be withdrawn once the exclusion period ends. No promotional messages will be sent to you during this time.

A cooling-off period is a temporary break of 24 hours to 30 days — a chance to pause and reflect. Self-exclusion is a longer-term commitment (6 months to 5 years) designed for more serious situations. After a cooling-off period, your account is reactivated automatically. With self-exclusion, you will need to contact support to reactivate your account once the period ends.

Start by reaching out to our 24/7 support team — they'll point you in the right direction. You may also want to confide in a trusted family member. If needed, contact the National Institute of Mental Health (NIMH) or your local mental health center. Asking for help is the first and most courageous step.

Absolutely not. The minimum age to register on tq999 is 18. Age is verified during registration, and KYC document verification is mandatory for any account flagged as suspicious. If a minor is identified, the account is closed immediately and the balance is refunded.

No, using these tools is not mandatory. However, we strongly recommend that every member set at least one limit. It will make your gaming experience more controlled and enjoyable, and protect you from unexpected overspending.

Play Safe, tq999Enjoy the fun at

Every gaming session at tq999 should be safe and enjoyable. Follow our Responsible Gaming principles and make the most of your experience.

Register now Log In App Download

18+ Only. Responsible gaming is our commitment.

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